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SaaS · MarTech

Grippi

A SaaS marketing tool for agencies was flying blind on usage — no reliable picture of which features drove retention or how agencies moved from trial to paid — with marketing and product data living in separate places that never lined up.

Grippi website

Approach

  • Built the marketing APIs and internal analytics infrastructure from the ground up

  • Set up GA and GTM for marketing with PostHog for product analytics, tied together so a lead could be followed from first touch to in-product behavior

  • Instrumented core product actions, trial-to-paid funnels, and retention and feature-adoption cohorts

  • Built internal marketing MCP servers so customers and internal teams could query their data conversationally through AI instead of waiting on a dashboard


Outcomes

  • Conversational data access through the MCP layer drove a large increase in client acquisition

  • Single trustworthy view of usage powering product and marketing decisions


Stack & Tools

PostHog GA4 GTM MCP Servers Marketing APIs

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